I liked this approach by mayo clinic's SPARC program. it's a great acronym that resonates well with how i think about the design process, just way more eloquently phrased.
SPARC = see, plan, act, refine, and communicate
it's meant to remind participants of the design-oriented methodology so they'll continue to employ it when they return to their departments.
A Prescription for Innovation, FastCompany article
SPARC program website
Friday, February 20, 2009
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